Along with the growth of online sales comes an increase in the number of sales channels, orders, products, and logistical processes. Managing all of this manually or across several separate systems quickly becomes inefficient. That is precisely why Ordeno was created—a modern OMS (Order Management System) that allows you to manage e-commerce sales in one place.
Ordeno is a comprehensive tool built for online sellers who want to simplify the handling of orders, products, shipments, and customers. The system serves as an alternative to solutions like BaseLinker, offering similar functionality in a more accessible format.
Why was Ordeno created?
Behind the system are individuals with years of experience in e-commerce sales. Throughout years of working with various sales platforms and order management tools, we noticed recurring challenges:
the need to switch between multiple sales platforms
manual management of orders and shipments
lack of a central hub for sales data analysis
high costs associated with many systems available on the market
Ordeno was built in response to these challenges—as a system that simplifies multichannel sales management and automates everyday e-commerce processes.
A single hub for sales management
One of the most vital functions of Ordeno is its ability to gather all sales channels into a single system. Thanks to integrations with marketplace platforms such as Allegro, eBay, and others, all orders flow into a single dashboard.
This means you no longer need to log into several different systems. The entire sales process can be managed in one place—from the moment a customer clicks the “Buy Now” button to the final package delivery.
The system also enables handling post-purchase processes, such as:
returns
complaints
customer communication
Product and warehouse management
Ordeno offers extensive tools for product management. Within the system, you can:
create, edit, and delete products
synchronize products and stock levels with sales platforms
list products directly on marketplaces
import and export product data via XML or Excel files
The system also allows creating product variants (e.g., based on colors or sizes) and assembling product bundles.
Additionally, warehouse logistics features are available, such as:
generating barcodes and QR codes
quick stock checks
warehouse inventory counting
managing warehouse documents (goods received, goods issued, stock transfers)
Thanks to this, Ordeno supports not only sales operations but also everyday warehouse tasks.
Shipment automation
The system provides integrations with courier companies that allow you to manage order shipping directly from a single panel.
In Ordeno, you can, among other things:
create courier shipments
generate and download shipping labels
track shipment statuses
request courier pickups
The system also enables the configuration of automated actions. For example:
when a shipment is marked as delivered, the order status can automatically change to completed
when a package is in transit, the system can change the status to “dispatched”
Customer management and communication
Ordeno automatically builds customer profiles based on orders placed across sales platforms. The system saves contact details and purchase histories.
Each customer profile can contain, among other things:
order history
payment history
shipment history
notes regarding the customer
The system automatically recognizes returning customers by their email address, ensuring all their orders are aggregated into a single purchase history.
Furthermore, you can create customer groups, enabling deeper analysis of sales and buying behaviors.
Ordeno also provides customer communication tools, such as:
sending email messages
automated notifications
message templates (e.g., order confirmation)
The system allows managing customer conversations from sales platforms in one place, even if a merchant operates multiple accounts on a given platform.
Advanced sales reports
For many sellers, understanding sales data is essential. Therefore, Ordeno features a reporting module that lets you analyze shop performance through charts and detailed tables.
The system offers, among others:
sales reports
shipment reports
returns reports
Reports can be analyzed using various criteria, such as:
time period
products
product categories
shipping methods
shipment statuses
Data can also be exported to CSV files for further analysis in tools like Microsoft Excel.
Built for e-commerce sellers
Ordeno is a system designed specifically for the daily operations of online sellers. It combines order processing, product management, shipping logistics, customer communication, and sales analytics into a single environment.
This enables merchants to focus on growing their business rather than manually managing multiple systems.
If you sell online and are seeking a solution to organize your e-commerce processes, Ordeno may be the system you need.
