FAQ

Ordeno is a modern e-commerce sales management system that integrates popular marketplaces, courier companies, ERP systems, and many other tools needed in the daily operation of an online store into one place.

Yes, you can try Ordeno for free under the lowest subscription plan. The lowest version comes with no additional fees, but it does have certain limitations – including limits on orders, inventory size, and longer synchronization times with integrations.

Ordeno is a flexible and scalable solution – ideal for small, medium, and large e-commerce businesses. Whether you process a dozen orders a month or several thousand, the system adapts to your business needs.

The Ordeno team offers fast and effective support through a simple ticketing system in every situation – from technical assistance and configuration to daily order processing.

Yes. The administration panel is available online and adapted for mobile devices, giving you access to your business from anywhere.

Yes. Your data in Ordeno is completely safe. The system uses modern security measures and encryption, with all information stored on secure servers. Additionally, you can grant individual permissions to employees, protecting customer data, orders, and transactions from unauthorized access.

Yes, we issue a VAT invoice for every purchase. The document is generated automatically and sent to the provided email address or made available in the customer panel.